Privacy Policy

Last updated: March 2024

assistanceayt ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information about you when you visit our website or use our services.

1. Information We Collect

We may collect the following categories of personal data:

• Identity Data: name, surname, nationality
• Contact Data: email address, phone number, postal address
• Communication Data: messages or enquiries you send to us
• Technical Data: IP address, browser type, and pages visited (collected automatically)

2. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide our services
• Manage our business relationship with you
• Comply with legal obligations
• Improve our website and service quality

3. Legal Basis for Processing

We process your personal data under the following legal bases: performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent where required.

4. Data Sharing

We do not sell your personal data. We may share data with trusted third parties (service providers, legal authorities) only where necessary and in accordance with applicable law. All third parties are required to process your data securely and lawfully.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements — typically no longer than 7 years after the end of our relationship.

6. Your Rights

Subject to applicable law, you have the right to:

• Access a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to processing or request restriction of processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)

7. Cookies

Our website uses only essential cookies to ensure the site functions correctly. No tracking or advertising cookies are used without your consent.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.

9. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: info@assistanceayt.com
Address: Öğretmenevleri Mah. 903 Sk. Alcan Apt. 14/4, Konyaaltı, Antalya, Turkey